Support Plans & Add-On Services

DigiFi provides implementation, hosting, support and custom software development services for our open-source platform

Support & Services For Companies of All Sizes

Contact our sales team to discuss which plan best meets your needs

Community

Self-Service Access to Open-Source Tools

Business

Standard Platform Hosted in DigiFi's Shared Cloud

Enterprise

Customized Platform Hosted in Client's Preferred Environment

Apache 2.0 Open Source License

Yes
Yes
Yes

Ongoing Updates

Yes
Yes
Yes

Online Documentation

Yes
Yes
Yes

Technical Support

Yes
Yes

Response Time SLA

8 Business Hours

2 Business Hours

System Training

Web Conference

On-Site

Dedicated Support Lead

Yes
Yes

Priority Feature Development

Yes

Security & Compliance Audit Support

Yes

Platform Hosting

DigiFi Only

Client or DigiFi

Implementation Services

Yes
Yes

Custom Development Services

Yes

Get Started Today

Schedule a demo to learn more or start for free today